The Online Booking Site Offered by Euroland Travel and Lily Travel
Mon- Fri 09:30-17:30 Satur 10:00-16:00
China Tours-Euroland Travel General Terms & Conditions STO GARANT

 1. STO Garant: 
To comply with the legally required guarantee within the meaning of the Package Travel Directive (EU) 2015/2302 for protection against insolvency, Euroland Travel uses STO Garant with regard to all travel packages. STO Garant is a guarantee scheme recognized by the Netherlands Authority for Consumers and Markets (ACM). STO Garant is located at Torenallee 20, 5617 BC in Eindhoven, the Netherlands. If services are not provided due to the insolvency of Euroland Travel, travellers can contact STO Garant via or +31 (0) 851302943. In the event of a suspension of payment or bankruptcy of Euroland Travel, STO Garant will ensure, depending on the stage of the journey, that you get your money back, you can continue your journey and if the travel agreement includes the outward and return journey, that you will be repatriated. In that case your booking amount will be released to the Take Over Foundation (STO).
2. STO Garant payment procedure
In order to provide the travel package guarantee, STO Garant uses scheme of Certo Escrow B.V. (Certo Escrow). As a traveller you do not pay Euroland Travel but instead pay the booking sum into the escrow account belonging to Stichting Derdengelden Certo Escrow, a payment service provider recognised with the Dutch Central Bank (DNB) and the Dutch Authority for the Financial Markets (AFM). This applies to all travel package bookings: the full travel sum must be paid to the Stichting Derdengelden Certo Escrow before departure. The booking payment is released to Euroland Travel by the escrow account the day after your trip has come to an end.